S20 FAQs

New to managed WordPress hosting?  That’s ok.  Here are some of the most asked questions we get from people who have not yet used our service.

There are a few reasons why this is the case.First the framework and backend that your website is served from

  • First, our staff will give you the best foot forward. We watch your website so you can focus on your business. You can also hire our talented designers and developers to do the build out if you want a true hands off experience.
  • Our staff will migrate your site for you for no additional charge. We will also update DNS settings for you if you need us to.
  • We will install and configure an SSL certificate for your site for free.
  • The framework and backend that your website is served from are much stronger and faster than shared hosting. This costs more to maintain.
  • S20 also does the WordPress setup and installation for you. No need to fumble around a cpanel configuring databases and downloading WordPress.
  • Speed and uptime are noticeably faster with us. Don’t take our word for it. Choose a plan and setup your site and see for yourself. If it is not faster, just cancel and we will give your money back.
  • And, lastly, S20 will manage your WordPress install to make sure that you stay updated, backed up, hack free and running smoothly.

Please click here if this helped you.

3 people found this helpful.


All plugins that utilize the WordPress update feature will certainly be updated. We will also try to update any plugins that do not utilize the update features, but this will depend on access to the specified plugin. For example, some premium plugins require logging in to download the new versions. For these, we will require your assistance in getting access to the download.

Please click here if this helped you.

2 people found this helpful.


We offer general support through email and chat 8 AM to 6 PM Monday – Friday EST.  There may also be times we need to call you to discuss specific hosting needs. Support includes issues surrounding hosting needs and does not cover design/development of your WordPress site. We do offer fixed and hourly project-based assistance if you need it. Simply contact us and put years of WordPress Development experience in your corner.

Please click here if this helped you.

2 people found this helpful.


Not at all! We will let you know when it is time to upgrade your plan in the event your site starts taking off, incase you didn’t know. If you decide not to upgrade, you will be charged an additional $2 per month for every 1000 over your current plan. If you have seasonal traffic, this may make more sense than upgrading your plan.

Please click here if this helped you.

1 person found this helpful.


Canceling your Spectrum 20 WordPress hosting account is easy.  You will be given access to manage your account when you signup and you can cancel your account at anytime.

Please click here if this helped you.

2 people found this helpful.


We would love to hear from you. Just ask or use the chat feature below to let us what you are thinking.

  • This field is for validation purposes and should be left unchanged.

Please click here if this helped you.

2 people found this helpful.


Are you ready to get started? Let’s choose a plan.

Personal $29

  • Free Migration ?
  • Hack Protection ?
  • Built-in CDN ?
  • Built-in Site Caching ?
  • Automatic Backups ?
  • Plugins Updated ?
  • Social media report ?
  • SEO report ?
  • Up to 10,000 visitors per month
  • 5GB of Storage
  • Unlimited Data Transfer
  • SFTP Access On request

$29/month $290/annual

Business $49

  • Free Migration ?
  • Hack Protection ?
  • Built-in CDN ?
  • Built-in Site Caching ?
  • Automatic Backups ?
  • Plugins Updated ?
  • Social media report ?
  • SEO report ?
  • Unlimited Data Transfer
  • Up to 15,000 visitors per month
  • 7GB of Storage
  • SFTP Access On request

$49/month $490/annual

Premium $99

  • Free Migration ?
  • Hack Protection ?
  • Built-in CDN ?
  • Built-in Site Caching ?
  • Automatic Backups ?
  • Plugins Updated ?
  • Social media report ?
  • SEO report ?
  • Unlimited Data Transfer
  • Up to 25,000 visitors per month
  • 10GB of Storage
  • SFTP Access On request

$99/month $990/annual

Enterprise

Sure, we can do that! Let us know your needs and we can build and price a custom plan to fit your needs.

Contact Us